Returns & Exchanges
At Tata Simply Better, we strive to provide the highest quality plant-based products; however, due to the perishable nature of food items, we only accept returns for products that are damaged, defective, or incorrectly delivered.
Contact Support
Reach out to our customer care team within 24 hours of delivery via email or phone to report any issues with your order.
Provide Documentation
Share clear photographs of the damaged product and the original shipping label to help us validate your claim.
Verification Process
Our quality assurance team will review your submission within 48 hours to confirm if the request meets our return criteria.
Resolution Delivery
Once approved, we will initiate a free replacement shipment or process a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing